Technical Support
Knowledgebase
Our online documentation contains a number of tutorials and guides to help you out. Please make sure you’ve checked in the knowledgebase before raising a support request! View the knowledgebase.
Email or Support Ticket
We also have technicians available 24/7 to help you out when required. You can request support either by emailing support@primehosting.co.uk or raising a ticket online at http://support.primehosting.co.uk. All technicians are qualified and trained to use our systems and English is their first language – we don’t outsource our technical support to India!
You will receive a response to each ticket within 60 minutes.